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Lifetime Warranty Policy

 

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Gadget Pro Parts Warranty and Return Policy

Gadget Pro Parts offers a LIFETIME WARRANTY for ALL of our parts. We will gladly accept any defective parts that have not been damaged.

In the event you need to return any items, simply download and complete the RMA Form. Please print and include the form with the return merchandise and upload your digital version here. Once submitted, we will email a prepaid shipping label. Please provide detailed information as to what particular problem or defect each part may exhibit. "Defective", "Doesn't work" or "Bad" are not adequate descriptions. Providing specific and accurate information helps us process your return quicker.  In addition, please take care to use the bottom portion of the product label affixed to every item you need to return. Once completed, pack the returns carefully.

Within 24 hours of receipt of your returns and subsequent approval, we will post a store credit to your account. The credit amount may be based on purchase price or current price. You will be able to apply this store credit to your next purchase. We do not provide financial refunds for returned goods.

Upon receipt of claimed items, we will inspect the parts for defects and damage. If we find that the parts were received defective or incorrectly due to no fault of our customer, we shall apply credit immediately. If upon careful and professional inspection, the returned parts are found to have been damaged after delivery or subsequent to return, it is the customer's responsibility to pay return shipping back to there location, should they choose. We can also combine these with your next order. If you opt to have any non-credited parts returned to you, please note that we can only hold parts for 14 days. Unwanted items are subject to a 20% processing fee plus the cost of shipping and handling. This merchandise must be in unused condition only. Any parts without Gadget Pro Parts markings or stickers will not be considered for warranty purposes. RMA and Recycle can be shipped together, however, these screens must be clearly marked by bundling them separately or placing them in a box within the box. Please take care to package carefully as to avoid any damage during shipping. 

Customers must notify us of any order discrepancy within seven (7) days from the invoice date so that we may investigate and resolve the situation accordingly. A return merchandise authorization number (RMA#) may be required. The lifetime warranty applies to existing customers. If you are no longer purchasing the same or similar amount of products with us, the warranty period may be 60 days.

If we find that any customer or company is abusing our generous warranty and return policy we will be forced to apply stricter policies to those abusive parties. 

Return Address:

Gadget Pro Parts-Returns

1897 Gause Blvd. West #5511

Slidell, La 70460

 


 
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